1. What is the skin type?

There are 5 Types of skin

  1. Dry Skin-Flacky skin, prone to wrinkles and lines
  2. Normal Skin- an ideal balance between oil and moisture contents , fine, even and smooth surface
  3. Oily Skin- slightly to moderately greasy, prone to black heads, white heads, spots and pimples
  4. Combination Skin- it is a combination of both oily and dry or normal skin where certain areas of the face are oily and the rest dry, The oily parts are usually found on a central panel, called T – Zone, The dry areas usually consist of the cheeks and the areas around the eyes and mouth
  5. Sensitive Skin- tendency to react with irritation, redness, stinging or burning flaking, lumpiness and rashes , This skin is typically dry, but can be oily, normal or combination as well

2. What is the hair structure?

Hair structure

 Hair is composed of three principal parts:

  • Cuticle- Outer coating which contains the oil content of  hair
  • Medulla
  • Cortex


3.Suitable products for skin type/ particular hair structure

  • Dry Skin-  Moisturizers, day cream, Night cream (must), Sunscreen, Face wash
  • Normal Skin- Face wash, Sunscreen and Night cream
  • Oilly Skin- Face wash, Day cream, Sunscreen
  • Combination Skin- Face wash, Day cream, moisturizer, Sunscreen
  • Sensitive Skin- Face wash, Moisturizers, Day cream and night cream

4. Possible skin test to understand skin type?

Skin type can be checked out in Parlours  without the use of any instrument.

In the morning as soon as you wake up apply a dry tissue paper on the face and tab with gentle pressing. Then remove from the face and check for oily patches. The patches will vary as per skin type:

  • Normal Skin: minimal patchis observed
  • Oily Skin: large number patches are observed
  • Dry Skin: No patches are observed
  • Mixed Skin: Disperse patches are observed

The skin can be tested for skin type and pH with help of machines available in market.

5. Possible test to understand hair type?

The best possible way to check the hair type is to shampoo a strand of hair with normal shampoo and dry it with a hair dryer. Then check for these signs:

  • Dry Hair: High static electricity
  • Normal hair: Little static electricity
  • Oilly Hair: No static electricity

6. Hair structure?

To analyse what type of  hair structure you have check for:

  • SPLIT ENDS- Excessive split ends near the hair tipshows damaged hairs due to excess shampooing and brushing. Split ends depicts cuticle erosion andsplitting of cortex in hair.
  • BREAKING OF HAIR- Chemical treatment of hair causes surface modification, reduced hair strength and increased porosity which leads to breaking of hair intermittently
  • ROUGH AND DULL HAIR-Ageing of hair and excessive hair treatments  leads to deterioration of the cuticular region from root to tip
  • DISCOLORED HAIR- Sun rays causes bleaching of brown hair and browning of black hair
  • TANGLING- reduces tensile strength and gloss, increases friction and tangling
  • THINNING OF HAIR - Ageing causes reduction in the diameter of hair
  • STATIC CHARGE- Can happen due to dryness, Chlorine from swimming pool also causes increased hair friction.

7. Regular skin care regime to be suggested to the customers in Parlours?


In the morning wash your face with face wash and apply the day cream. Always cover your skin with a sunscreen before going out into the Sun, this prevents the skin from reacting to the harmful UV rays. Before sleeping in the night wash your face again with the face wash and massage the skin gently with night cream for 5 minutes. Then end the skin care regime with a good night sleep of 8 hours.
Extra tips as per skin Type:

  • Dry Skin- Constant protection needed, Exfoliation should be done once a week
  • Normal Skin- This type of skin needs minimal and gentle treatment, Exfoliation can be done twice a week
  • Oilly Skin- Moisturizing with an oil-free, water-based and non-comodegenic moisturizer, don’t use exfoliants when acnes are on face.Wash the face four times a day with face wash.
  • Combination Skin- Exfoliate twice a week, always wash the face minimum three times a day.
  • Sensitive Skin- Avoid weekly exfoliation. Exfoliate once in fifteen days

8. Regular hair care regime?

The hair are more susceptible to wear and tear as they do not have the capability to nourish themselves hence it is very necessary to massage and nourish the hair by replenishing the depleted oil layer.

Oil massage

9. Why are Hair SPA’s  beneficial?

Massage is always good for hair. Massage accompanied by good conditioner and proper cleansing helps in increasing the blood flow to the scalp and forming a protective layer over the hair. This helps in improved hair growth and reduction of hair fall. It also gives a further relief of stress by stimulating the nerve endings.
The hair SPA’s thus helps in further reducing the hair loss by providing the extra nourishment to the scalp by:

  • Maintaining and improving the condition of hair
  • Aims at improving the blood circulation , through cleansing of scalp and stimulation of hair buds

10. What are blackheads and whiteheads?

The skin contains pores. These pores are generally clean when a person stays away from the polluted air, dirt and dust. Our skin exfoliates dead skin cells on regular basis, generally the skin present in pores also exfoliates but due to small opening of pores many times it is not able to come out and remain inside the pores. The skin also secrets sebum in the pores this sebum along with transglutaminase bind the exfoliated cells and forms a ball like structure which clog the pores. When dirt gets trapped in the pores and stick to this ball then black heads are formed otherwise it forms white heads.

11. How do you get rid of them?

Black head and white head can be removed by taking care of the skin on a day to day basis. One should aim at having a skincare regime comprising of:


This regime if followed properly will reduce the black and white heads significantly.

12. How often should one do facials?

Facials are to be done once in month for young skin and once in fifteen days for aged skin.

13. Does it depend on the age of the client?

Facials depend on the age and skin type of clients. For age 50 and above the facials should be done once in fifteen days. For age 40 and above facials should be done once a month. For age 30 and above facials should be done once in two months. Facials for age 20 and above should be done once in three months.

14. How do you get rid of dark circles?

Dark circles are  the result of lack of sleep, stress and improper diet.

  • Salon Treatment: Dark circles and under eye bags can be reduced by massaging the eye area with eye gel and then applying a pack on it to absorb the water retention.
  • Home remedy: Dark circles can be  reduced by having sound sleep for 8 hour. Apply a good undereye cream with massaging for enhanced circulation in the morning  and before going to bed..

15. Why does hair loss happen?

Hair loss happen due to:

  • Lack of proper nutrition
  • Inadequate supply of hormones
  • Excess Stress
  • Excess exposure to UV (Sunlight)
  • Heavy Medicine intake/medication.

16. How to control or get rid of hair fall/dandruff?

Dandruff and hair fall can be reduced by daily massaging of hair with hair oil and leaving it on the scalp for minimum two hours. The oil should then be removed from the scalp by shampooing . Incase of excessive dry hair shampooing and application of oil should be done every alternate day.

17. What is dandruff and how it affects our hair and our emotional make up?

Dandruff is a cycle of excessive desquamation of skin.


18. Why do a facial? What is the benefit of doing  facial?

Generally daily cleansing with soap is not effective in giving a completely clean and glowing skin as it lacks in deep pore cleansing and complete exfoliation. Secondly pollution and stress also reduces the blood circulation to the skin giving a dull look to the skin. A facial cleans, exfoliates and nourishes the skin to promote clear, well-hydrated skin. The basic advantage of facial is:

  • Removes dead skin
  • Improves circulation
  • Nourishes the skin
  • Cleanse the skin

18. What is Bleach ? Why use a bleach? What are the benefits of using bleach?

There are six main types of skin based on the skin colour; Type I, Type II, Type III, Type IV, Type V, Type VI. Indians generally fall in the Type III to Type V category.The colour difference is due to race, climate, exposure to UV light and percentage of melanin formation. The Skin Colour is due to 3 factors:

  1. Dermal and Epidermal Cells- Yellowish white
  2. Superficial blood vessels- Red to blue tone
  3. Pigments-  Melanin- Brown to black colour

Melanin is responsible for racial colour difference. The skin darkening takes place due to increased melanin content in skin.
Bleach is used to give long lasting fairness to the skin by chemically reacting with melanin. Bleach reduces the already present melanin and inhibits further production of melanin.
Benefits of bleach:

  • Reduces the already present melanin
  • Smoothens the skin
  • Exfoliates the upper dead epidermal layer
  • Gives glow on the skin